BACKGROUND: – CHILDLINE is India’s first 24- hour, toll-free, emergency phone outreach service for children in need of care and protection linking them to long-term services for their care and rehabilitation. Any child and concerned adult can call 1098 and access the Childline service any time of the day or night.
VISION:-A Child–friendly nation that guarantees the rights and protection of all children.
MISSION: – CHILDLINE will reach out to every child in need to ensure their rights and protection through the 4 Cs.
- Connect through technology to reach the ‘last mile’.
- Catalyze systems through active advocacy.
- Collaborate through integrated efforts between children, the state, civil society, corporate, and community to build a child-friendly social order.
- Communicate and make child protection everybody’s priority.
OBJECTIVES OF CHILDLINE 1098:-
- To reach out to every child in need of care and protection by responding to emergencies in 1098 and by physically reaching out to children.
- To adapt and integrate telecommunication technology, linking all districts to the service of 1098, and making it available to all children in need of care and protection.
- To provide a platform of networking amongst organizations and to provide linkages to support systems that facilitate the rehabilitation of children in need of care and protection.
- To work together with the Allied Systems ( Police, Health Care, Juvenile Justice, Transport, Legal, Education, Communication, Media, Political, and the Community) to create child-friendly systems.
- To advocate for services for children that are inaccessible, non-existent, or inadequate.
- To create a body of NGOs and Government organizations working within the national framework and policy for children.
- To be a nodal child protection agency in the country, providing child protection services to children in need of care and protection.
- To set up innovative child protection services leveraging technological advancements in areas where such services are inaccessible, non-existent, or inadequate.
- To research with the objectives of strengthening the CHILDLINE 1098service, and studying new and emerging trends in child protection issue.
- To Contribute and work towards strengthening and participating in a global movement that addresses issues related to child protection and ensures that children’s voices are heard.